Surveillance Operator Parallax
currently filled

Surveillance Operator


Reporting to the surveillance director, the surveillance operator monitors the premises using electronic surveillance equipment and will report suspicious activities to the proper managers.

  • Completes routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals and acting as a support unit to other departments in relation to the protection of company assets
  • Strictly adheres to the compliance of all policies and procedures to the departmental or internal control manual
  • Maintains accurate logs of all procedure violations or completes reviews of all material that is pertinent to site operations
  • Promotes and maintains the utmost integrity and the highest caliber of customer service and respect to all patrons, employees and AGLC personnel
  • Provides evidence in legal matters that have resulted from criminal charges against patrons or employees
  • Maintains awareness of gaming operation at all times and complies with security policies and procedures in order to secure company assets
  • Additional duties, which are consistent with the position summary, may be assigned


  • 1-2 years demonstrated security/surveillance experience
  • Knowledge of surveillance equipment and cheating/advantage play a definite asset
  • Communicates verbally to managers and security team much of the time and it must be clear and concise
  • Excellent reading and writing skills for reporting and documentation purposes
  • Has the dexterity to maneuver electronic surveillance equipment smoothly using a mouse or joystick
  • The proper candidate will have much patience, enjoys thorough documentation and will be able to concentrate for long periods of time
  • Possesses detailed knowledge of casino table games, slots, poker policies, cash/slot cage and count room policies/procedures
  • The candidate must be able to hold a registered gaming worker license from AGLC

Other Positions Available