Jobs
currently filled
Surveillance Operator
Responsibilities
Reporting to the surveillance director, the surveillance operator monitors the premises using electronic surveillance equipment and will report suspicious activities to the proper managers.
- Completes routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals and acting as a support unit to other departments in relation to the protection of company assets
- Strictly adheres to the compliance of all policies and procedures to the departmental or internal control manual
- Maintains accurate logs of all procedure violations or completes reviews of all material that is pertinent to site operations
- Promotes and maintains the utmost integrity and the highest caliber of customer service and respect to all patrons, employees and AGLC personnel
- Provides evidence in legal matters that have resulted from criminal charges against patrons or employees
- Maintains awareness of gaming operation at all times and complies with security policies and procedures in order to secure company assets
- Additional duties, which are consistent with the position summary, may be assigned
Requirements
- 1-2 years demonstrated security/surveillance experience
- Knowledge of surveillance equipment and cheating/advantage play a definite asset
- Communicates verbally to managers and security team much of the time and it must be clear and concise
- Excellent reading and writing skills for reporting and documentation purposes
- Has the dexterity to maneuver electronic surveillance equipment smoothly using a mouse or joystick
- The proper candidate will have much patience, enjoys thorough documentation and will be able to concentrate for long periods of time
- Possesses detailed knowledge of casino table games, slots, poker policies, cash/slot cage and count room policies/procedures
- The candidate must be able to hold a registered gaming worker license from AGLC